Frequently asked questions

Questions and answers

What does outsourced accounting actually include?

It depends on the engagement, but typically covers bookkeeping, reconciliation, management accounts, payroll and tax preparation — scoped to what the business needs, not a fixed bundle.

Is my financial data secure?

Yes — encrypted access, multi-factor authentication, role-based access, and signed confidentiality agreements on every engagement.Security & compliance

Which accounting software do you support?

QuickBooks, Xero, Sage, FreeAgent, Wave, Zoho Books and NetSuite. We work inside the platform you already use rather than requiring a migration.Software expertise

Which countries do you serve?

The UK, USA and Canada, with country-specific compliance knowledge for HMRC, IRS and state, and CRA requirements.

How is pricing structured?

Around transaction volume, team size and reporting complexity. You get a clear quote before committing to anything.See pricing

Does automation mean less human oversight?

The opposite. Automation handles the repetitive data entry; it doesn't replace Chartered Accountant review — it frees up more of that review time for judgement calls instead of typing.How our automation works

Can you work alongside our existing accountant or CPA?

Yes. Many clients want day-to-day bookkeeping and payroll handled by us while their existing accountant retains sign-off on statutory filings.

How long does onboarding take?

Most engagements go live within two weeks of the discovery call, depending on the state of your existing books.

What if our books are behind or in poor shape?

That's what catch-up bookkeeping and bookkeeping cleanup are for. Catch-up rebuilds periods where books were never kept; cleanup corrects books that exist but are wrong.Catch-up bookkeeping

Is there a minimum contract term?

Terms are set out in your engagement proposal before you commit, and we will always tell you the notice period up front rather than burying it.